Privacy Policy

Effective Date: July 27, 2026

At Deltapep, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Billing and shipping address
Institution or company name
Research affiliation
Order information
Customer support enquiries

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Date and time of access
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfil orders
Verify customer eligibility where required
Respond to enquiries
Provide customer support
Improve website functionality
Detect fraud and protect website security
Send transactional communications
Comply with applicable legal obligations
Improve our products and services

Where you have given consent, we may also send updates regarding new products, company news, or research resources.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Improve website performance
Analyse website traffic
Maintain website security

You may disable cookies through your browser settings; however, certain website features may not function correctly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties that assist in operating our business, including:

Payment processors
Shipping providers
Website hosting providers
Email service providers
Analytics providers
Legal or regulatory authorities where required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil orders
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our policies

When information is no longer required, it is securely deleted or anonymised where appropriate.

Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our website is intended for individuals aged 21 years or older.

We do not knowingly collect personal information from children or individuals under the minimum age required to purchase research materials through our website.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict certain processing activities
Object to specific uses of your information
Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

Research Use Notice

Deltapep products are supplied strictly as laboratory reference materials for research purposes only.

Our products are not intended for human consumption, therapeutic use, diagnostic use, veterinary use, or clinical application.

Nothing on this website constitutes medical advice or health claims.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page together with an updated effective date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our handling of personal information, please contact us.

Deltapep

Email: support@deltapep.com

Website: www.deltapep.com

Last Updated: July 27, 2026